Serenity Global Holdings LTD, operating through serenityglobalholdingsltd.com, offers fixed-return investment plans, digital-asset storage, loans and exposure to stocks, CFDs, precious metals and other assets. The website’s legal identity, however, is difficult to establish.
Company Details and Regulation
The platform claims to be registered in Switzerland and links to the Swiss commercial-register portal. However, its pages display several different addresses:
- Uraniastrasse 35, Zürich;
- Zentralstrasse 44, Luzern;
- Donoghue & Co. Ltd, Falkirk, Scotland.
The website does not clearly provide a Swiss company number or a financial-services licence that can be matched to the domain. These inconsistent contact details make it unclear which entity is contractually responsible for customer deposits.
A company named Serenity Global Holdings Limited also appears in the British Virgin Islands Financial Services Commission register as an Approved Manager. The regulator’s entry does not identify serenityglobalholdingsltd.com, and the website itself claims a Swiss rather than BVI registration. The existence of the BVI entity therefore does not establish that it operates this platform.
Investment and Withdrawal Conditions
The website promotes fixed returns and describes each deposit as a private transaction between the company and the investor. Its terms state that deposited capital cannot be withdrawn before the selected investment plan expires.
The rules also allow the platform to block multiple accounts and forfeit their balances without notice. They further permit the company to change its terms unilaterally and disclaim responsibility for certain withdrawal delays.
Main Concerns
- no clearly verifiable legal entity linked to the domain;
- several conflicting business addresses;
- no confirmed Swiss investment licence;
- unclear relationship with the similarly named BVI-regulated company;
- fixed-return investment promotion;
- restrictions on withdrawing deposited capital;
- terms allowing account balances to be forfeited;
- broad powers to change conditions without prior notice.
What to Do if a Withdrawal Is Delayed
Do not make further payments for tax, insurance, account activation or balance release. Request a written withdrawal decision and ask the platform to identify its legal entity, regulator and licence number.
Save account screenshots, contracts, emails, payment receipts, bank details, cryptocurrency addresses and transaction hashes. Contact the bank, card provider or exchange used to send the funds.
Avoid recovery companies that demand advance payments or guarantee the return of money.
Final Assessment
Serenityglobalholdingsltd.com does not provide enough consistent and independently verifiable information to confirm who operates it or which financial licence covers its investment services. The conflicting addresses, fixed-return claims and restrictive account terms create substantial reasons for caution.
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